FAQ
Do I need an appointment?
While we recommend scheduling an appointment to expedite the process as efficiently as possible, our professionals are available from 7:30 AM – 5:00 PM Monday through Friday to help.
How long does an estimate take?
Estimates usually take 15-30 minutes to complete. We have plenty of space for you to sit and enjoy refreshments while you wait. If you’re in a big hurry, we’ll be happy to send it to you.
How long will my repair take?
Every repair is different, but many repairs can be completed within a week. A detailed estimate will enable us to give you a better idea of when your car will be done. Please keep in mind that some parts are hard to get or on back order andheavily damaged vehicles may take significantly longer to fix.
Do you provide a written warranty?
Yes. All our repairs come with a written lifetime guarantee protecting your vehicle against any defect in materials or workmanship as long as you own the vehicle.
Do you provide free rental or loaner cars?
While we don’t provide free cars, we’ll have Enterprise Rent-A-Car pick you up. In some cases, the expense of your rental may be covered by the insurance company.
Will my car look the same as it did before the accident?
Yes. Our trained professionals will restore your vehicle based on industry and manufacturer’s specifications.